There has never been a time when you, our loyal customers, deserve a holiday more. Our expert team are waiting to give you all the support you need to book your well-earned camping holiday. And to make things even easier, we have introduced a series of new flexible booking conditions that will give you the freedom and peace of mind to book with confidence.
Enjoy the wide-open spaces and freedom of our sun-soaked campsites, and the knowledge that your holiday is safe with us.
If we are unable to deliver your booked holiday or you are unable to travel due to FCDO advice against travel, which is in place at least 10 days prior to departure, it is possible to change destination or obtain a full refund.
We have extended Balance due dates for all 2021 holidays and 2022 holidays from 12 weeks to 6 weeks to allow you greater flexibility.
Book that well deserved holiday for just £99! Final balances are also now due at six weeks prior to departure.
If you need to make a change to your booking, whether it is your accommodation, your dates or duration, there is no amendment charge. *We will allow stays to be amended up to 7 days prior to arrival.
Important: Any amendments made within six weeks of departure, the holiday cost applied will be at the same or where applicable, at a higher rate.
*Within 6 weeks of arrival, travel costs can increase and in some cases due to our supplier agreements, are non-refundable.
In the event you are unable to travel due to government restrictions, where you live, we will offer the option to change your holiday to a different destination or date up to your day of arrival, without an amendment fee.
It is important to note, within 6 weeks of arrival, travel costs can increase and in some cases due to our supplier agreements, are non-refundable.
Our friendly and knowledgeable team are always eager to help you find your perfect holiday.
Part of the Vacanceselect Group, we offer a large portfolio of campsites in 9 top European countries and currently hold the Gold Accolade for Best Camping & Mobile Holiday Company awarded by the British Travel Awards.
Our Cancellation Terms are now as stated below. Important, these cancellation terms are not applicable for any holidays transferred from 2020 or 2021. In the event you have transferred your 2020 holiday to a 2021 holiday or your 2021 holiday to a 2022 holiday, the cancellation charges applicable remain those per the booking conditions at the time your original holiday was made.
Number of days prior to the start of your holiday when written notification is received by us
Cancellation charge / per party cancelling
More than 42 days before travel
41 - 28 days
27 - 14 days
13 - 8 days
7 days or less